Refund policy
✨ Amaglamour Refund & Exchange Policy ✨
Because luxury deserves clarity.
❌ No Refunds on Opened or Installed Hair
Due to hygiene standards, we do not accept returns or issue refunds on any hair that has been:
- Opened
- Worn or installed
- Altered in any way
🔄 Exchanges – Unused Items Only
We offer exchanges under the following conditions:
- Product is unused, unaltered, and in original packaging
- Exchange request is made within 7 days of delivery
- Customer covers return shipping
📩 Email: support@amaglamour.com
🚫 Final Sale Items
The following are non-refundable & final sale:
- Clearance items
- Bundle deals
- Wigs, iTips, K-Tips, and custom orders
📨 Damaged, Defective, or Wrong Items
Contact us within 48 hours of delivery with photo evidence. We’ll resolve it promptly and professionally.
💳 Chargebacks & Fraud
Fraudulent chargebacks or policy abuse will result in account restriction and IP blacklisting.
🇺🇸 U.S. Return Requests (Limited)
If your item qualifies, you may request a return within 30 days of delivery. Hair must be unused, in original packaging, and with proof of purchase.
Email: info@amaglamour.com
🇪🇺 EU Customers
If your order was shipped to the EU, you may cancel or return within 14 days under EU consumer laws.
💵 Refunds
Once we receive and inspect your return, you’ll be notified of approval. If approved, a refund will be issued to your original payment method within 10 business days.
If more than 15 business days have passed, please contact info@amaglamour.com.
📏 Need Help?
Email us at support@amaglamour.com or message us via the homepage chat.
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